We’re always here

A part of the peace of mind travel insurance brings is knowing you can easily get advice or help when you need it. So if you have a question about what is or isn’t covered, need to make a claim, want to change or cancel your policy or need help in an emergency, you can reach us in a number of ways.

Emergency Assistance

You can call +61 2 9333 3967 from anywhere in the world and reverse the charges.

General claims

Simply call +61 2 9333 3968 or email claims@travelwithjane.com

Other ways to reach us

It’s not always easy to get to a telephone or make overseas calls from a mobile. If you’d prefer to contact us by email or through social media that’s ok too. Just know that email, Twitter and Facebook are only checked Monday to Friday 8am to 8pm Australian Eastern Standard Time.

Drop a question in our chat window located in the corner of your screen.