You asked for a letter from my doctor, where can I send it?

13 May 2019

​Please email medical records, receipts, police reports or official documents to

Be sure to include your policy number, and claim number f you have one, in the subject line of the email.

A member of our claims team will be in touch to confirm receipt.

For more claims tips, see here.

Understand your cover

Conditions and exclusions apply to every cover level and optional pack. View our Combined Product Disclosure Statement and Financial Services Guide for full details. Sub-limits apply. Not sure? Our friendly team are here to help. Get in touch


We support women who challenge the gender pay gap

Since Day 1 Travel with Jane has been about levelling the playing field for women in Australia. In 2020, we’re taking the fight global. Stay tuned to learn how you can support the women who tackle the gender divide here and abroad.


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